Remember Mr. Heckles who lived in the apartment below Rachel and Monica and made noise complaints by tapping on his ceiling with a broom? Well, Ozzy is nothing like Mr. Heckles. When it comes to his buddies upstairs, Ozzy only wants the best. He’s been known to send up a surprise order of sushi or a bottle of wine, especially when he knows it hasn’t been your day, your month, or even your year. How you doin’, Ozzy?